A Singapore Government Agency Website
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Scam alert

Government officers will never ask you to send money or share your details over the phone. When unsure, hang up and call Scamshield at 1799.

Waitlist for API key is now open. Register here for higher rate limits, priority support and maintenance notifications. Rate limits will be rolled out from 1 September 2025 onwards.

LTA real-time datasets will be unavailable on 13 July 2025, 12:00 AM – 8:00 AM due to scheduled maintenance of LTA Datamall.

HomeDatasets
CCCS Case and Complaint Statistics

Complaint Statistics

Economy

Complaint Statistics

Data from Apr 2011 to Jun 2021

Last updated: 06 Jun 2024, 14:37 SGT

CCCS (Competition and Consumer Commission of Singapore)

Data explorer

ComplaintStatistics.csv (11 rows, 137 B)

No of complaints handled
Numeric
Financial year
Financial Year (YYYY)
(Null)0.0%
(Null)0.0%
902021
6732020
6662019
3302018
2372017
2102016
1522015
1592014
1262013
912012

Column legend

Title
Column name
Data type
Unit of measure
Description
No of complaints handledno_of_complaints_handledNumericNumber-
Financial yearfinancial_yearFinancial Year (YYYY)--
Google colab link
Analyse this dataset with Colab Notebook
  1. 1. Copy this dataset ID: d_59e7a1bc31a51c1475ef1484c03faf33
  2. 2. Click on the button below

Sample OpenAPI query

This code can be used to test a sample API query. It retrieves the data catalogue of this dataset. For a complete guide on query parameters and syntax, please refer to the API documentation. Try it out on your browser to see the response schema.

import requests
          
dataset_id = "d_59e7a1bc31a51c1475ef1484c03faf33"
url = "https://data.gov.sg/api/action/datastore_search?resource_id="  + dataset_id 
        
response = requests.get(url)
print(response.json())

Citation

This dataset can be reused and cited in research publications.

Competition and Consumer Commission of Singapore. (2021). Complaint Statistics (2024) [Dataset]. data.gov.sg. Retrieved July 11, 2025 from https://data.gov.sg/datasets/d_59e7a1bc31a51c1475ef1484c03faf33/view

About this dataset

Contact

CHUA_Seow_How@cccs.gov.sg

Created on

23 Aug 2021

Licence

Free forever for personal or commercial use, under the Open Data Licence.

Agency

CCCS (Competition and Consumer Commission of Singapore)